Returns & Exchanges
At APERÇU Eyewear, we want you to be completely satisfied with your frames. If your purchase isn't a perfect fit, we offer easy returns and exchanges on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the eyewear in its original protective case and packaging, ensuring all tags and cleaning cloths are included to qualify for a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received, our team will process your refund or ship your new frames within 5-7 business days.